At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
Job Description Summary
OperationalRisk Management Executive responsible for leading a team of professionalOperational Risk Managers to provide Oversight, Credible Challenge, OperationalRisk Program Implementation, development of the Independent Views of the Risksand Quality of Risk Management in six (6) of the twelve (12) Businesses andFunctions of Bank of the West – specifically Corporate and Commercial Banking,Small and Medium Enterprises, Finance, Human Resources, Marketing, and Legal.
Supervise execution ofthe Operational Risk Management framework across the first line Businesses andFunctions with a front to back perspective.More specifically:
Facilitate the RiskReview of all New Activity governed through the New Activity Committeeincluding new products, offshoring, significant outsourcing, moves andrestacks, new technology implementation and new strategic initiatives.Understand the additional activity such asinitiatives and right shoring impacting the Business and/or Function withrespect to the Operational Risk impacts. Participate in evaluating new products, changes to thechannels through which products are offered, and technology impact assessmentsfor their impacts on the Bank’s, Business’ or Function’s operational riskprofile. Approve procedures and guidelines on operational risk limits by typeof product and/or transaction, specifically the TAC/NAC process; and establishmanagement and administrative procedures to ensure adherence to policies.
Oversee the reportingon Operational Losses including both Actual and Potential Incidents withoversight of root cause analyses and action plans.Prioritize monitoring activities to reduce income volatilityfor the bank and increase risk transparency while being attentive to increasingthe level of customer service and satisfaction.
Educate, train andsupport the Businesses and Functions on all Operational Risk topics – or ensurethe consistency and comprehensiveness. Provide a voice and advocacy of Businessand Function concerns back to Risk ORC corporate teams including Anti-Fraud,Third Party Risk, Governance Framework Reporting & Analytics, IndependentTesting, and Transversal Risk teams. Partner with the business in the development andimplementation of changes to standards, systems and processes used within theoperational risk framework.Ensureunderstanding and accessibility for the 1st Line, of all changes,communications and requirements.
Establishproper governance and oversight of the overall Operational Risk profile of theBusinesses and Functions under their responsibility, establishing, as required,Control Committees (sub-Control Committees) for oversight of the execution ofthe operational risk management standards and procedures; emerging risk trends,KRIs, incident reporting, recommendations, action plans, testing.
Developstrong personal relationships with the Control and Governance teams and otherpartners (e.g. subject matter experts in compliance, information security andcorporate investigations) to ensure trust amongst the three lines of defense.
Stayabreast of key external industry issues impacting the business or operationalrisk framework (e.g. regulatory, competitive landscape and material industryevents, etc.)Participate in IndustryEvents where possible.
Develops talent in theoperational risk team to deliver performance and results – including theidentification, development and retention of talent with requisite riskcapabilities as well as providing leadership and overseeing performancemanagement and staff development activities.Holds self and others accountable for meeting commitments by setting andclearly communicating expectations and roles and responsibilities relative tooperational risk.
20or more year’s directly related or combined Operational Risk Management andInternal Audit experience within the financial services industry.
15or more years’ experience working in Financial Services including ConsumerBanking, Commercial Bank, Wealth Management, Personal Finance or CorporateFunctions within the banking Industry
Credibility with the Business and/or CorporateFunction being supervised (knowledge,experience, expertise).
Deep Knowledge of Operational Risk – identifying, assessing, and understanding theoperational risks in the multiple environments, products and services acrossthe bank.
Detailed knowledge of the Operational Risk Programsand Processes (RCSA, New Activity,Loss Management, Permanent Control Plans, Findings and Recommendations, ChangeManagement, etc).
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